« Back to Careers

Technical Assistant

As a member of the Northern Plains staff, you will be part of the infrastructure that supports a statewide network of active and engaged Montanans!  You will work with a team of bright, motivated, and dedicated people in a comfortable and fun office environment and you’ll be part of a movement to protect Montana’s land, air, water, and unique quality of life for current and future generations.

Job Summary

While each employee at Northern Plains has individual work assignments, the entire staff works together as a team to accomplish the goals set by the Board of Directors.  The position of Technical Assistant, although part-time, is an integral part of this team as this person facilitates the data processing and various technical tasks necessary for all other staff members to accomplish their assignments.  The Technical Assistant is supervised by the Finance & Administration Director.

This position is responsible for the recording and tracking of information that impacts every organizational process.  It requires a high attention to detail, excellent communication, and relentless follow-up.  Data processing in this role is not a repetitive keying of information into a database – transactions require critical thinking and detailed analysis.  The volume of data processed in this role ebbs and flows throughout the year.  During low volume periods of time, the Technical Assistant can take on special projects tailored to their individual aptitudes and interests.       

The work hours for this job are flexible – easy to work around school schedules, volunteer commitments, or other part-time work.  And, unlike most part-time jobs, this one has benefits!  The position comes with paid holidays, paid sick leave, paid vacation, and employer contributions to your retirement!

Necessary Qualifications

The Technical Assistant must be highly organized and detail-oriented.  They must have excellent “people skills.”  They are expected to work with routine office equipment (computers, database, photocopiers, etc.) and be able to handle paperwork tasks with accuracy.  They must be proficient with the software systems, (including but not limited to) Microsoft Word and Excel.  This person must also be comfortable with databases, web based applications, and have the ability to learn and adapt to evolving technology.  They must be willing and able to take direction and then work independently, and must be able to manage their time so that tasks will be completed on time. 

Specific Responsibilities

1)  The Technical Assistant is responsible for a variety of office tasks.  Duties may include:

  • Entering data entry into our database. (Salesforce.com);
  • Processing gift acknowledgements accurately and within specified parameters;
  • Regularly pulling lists and creating campaigns within the database.
  • Offer technical assistance to staff as needed (ie: troubleshooting formatting issues, creating formulas in excel for productivity, and basic information technologies assistance);
  • Creating documents in Excel (as requested and instructed by other staff);
  • Pulling reports from our database;
  • Typing up meeting decisions from notes;
  • Filling in at the reception desk upon request to ensure that the front desk is covered when the Office Manager is away;
  • Assembling materials, news articles and other documents as outreach packets of information;
  • Maintaining our Google Groups;
  • Opening mail with the Office Manager (NOTE: this task requires specific training so that the Technical Assistant understands how different kinds of mail are dealt with);
  • Occasional online research as assigned; and
  • Other tasks as assigned.

2)  The Technical Assistant, as all other staff, is responsible for performing the administrative tasks necessary to accomplish his or her job. This includes, but is not limited to:

  • Filling out monthly time sheets and other office paperwork, as appropriate (e.g., requests for leave, sick leave, reimbursements);
  • Attending other meetings and events as directed;
  • Filing tasks (NOTE: this task requires the Technical Assistant to follow specific instructions from the staff person making the filing request), which can include:
    • general office communications,
    • returning items used at meetings or on “road trips” to their proper location, and
    • straightening out the inventory;
    • answering telephones; and
    • assisting the Office Manager in preparing bulk mailings, including working with volunteers who help with these mailings.

3)  The Technical Assistant is responsible for other key aspects of internal fundraising and membership retention. Duties include:

  • Taking on additional assignments when other staff persons are absent and as requested;
  • Performing data entry into the database;
  • Processing gift acknowledgements and receipts;
  • Processing membership renewal emails; and
  • Communicating with members and donors as-needed to clarify donor intent or modify membership and contact information or adjust communications preferences.

Salary and Benefits

  • Starting at $14-$15 per hour.
  • 20 hours/week
  • FLEXIBLE Monday-Friday work schedule.
  • Paid holidays.
  • Paid time off.
  • Retirement contributions.

How to Apply

Applications will be received and reviewed on a rolling basis. Position open until filled. Email the following to Paula Berg, paula@northernplains.org :

  • Cover letter (tell us why you want the job);
  • Resume;
  • Contact information for 3 professional references.

The Northern Plains Resource Council is committed to a policy of non-discrimination in both its employment practices and in its membership. Northern Plains does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, or gender identity. This non-discrimination policy applies to members, Board members, volunteers, and employees.